What do I do if I am having technical difficulties accessing a database?

The first two steps resolve most problems encountered in the library.

  1. Clear your browser's cache. See instructions for different browsers at WikiHow and Google.
  2. Try another browser. If you use Internet Explorer or Safari, try downloading Mozilla Firefox or Google Chrome (both are free, and work well with the library's website and databases).
  3. Turn cookies on. See instructions for enabling cookies here.
  4. Turn off pop-up blocker.  Find instructions here.

Additionally, please be sure you logged in with your student account username and password.

Answered By: Anthony Viola
Last Updated: Mar 23, 2021     Views: 147

Contact Us

Submit YOUR question!
Your Info
Fields marked with * are required.